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If you need to contact us, but don't know whom or where to direct
your inquiries, comments, or suggestions, please use the following
guide to help us serve you more promptly and efficiently.
E-MAIL ADDRESSES: Please do not send business e-mail to individuals!
Individuals are in and out of the office during the day, travel on
business, and at times are overwhelmed with hundreds of e-mail messages.
The below addresses are always manned during office hours, and generally
you should expect a reply (if one's necessary) within 3 business hours.
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Office Hours
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Monday - Friday 10:00 am - 5:00 pm
Saturday 10:00 am - 2:00 pm
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Office Address
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Ohio Valley Internet Service
1816 7th Street
Moundsville, WV 26041
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Telephone
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(304) 843-5090
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Fax
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(304) 843-5092
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When you need help trouble-shooting supported
Internet software or hardware problems.
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Inquiries about your bill, change of address,
account upgrades, cancellations, and suspensions.
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For general questions and information on services provided by Ohio
Valley Internet Service.
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For queries, comments, or suggestions about
pages and services on OVIS's web server.
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